Share the Warmth / Let's Share Hope
Client
Share the warmthRole in the project
Strategy, segmentation, copywriting, sending management, and continuous optimization.Services
Audience segmentationOptimize mailing lists
Personalized writing according to profile
Newsletter design redesign
Performance tracking and adjustments
Share the warmth
Share the Warmth is a community organization that works with families affected by food insecurity and supports the overall development of young people through a variety of educational and social programs.
Our collaboration began as their annual holiday campaign was getting underway—a crucial time for the organization, which had set a goal of raising $300,000 in donations to help vulnerable families during this sensitive period.
To maximize the impact of this campaign, our team reviewed the email marketing strategy:
• Advanced subscriber segmentation (former donors, inactive, new donors, partners)
• Optimization of mailing lists to avoid duplicates
• Customization of tone and calls to action based on profiles
• Strategic planning of shipments according to key campaign moments
Result: targeted, more relevant, and above all, more human communications — which promotes emotional engagement and conversion.
Overview
Services rendered:
- Email marketing strategy redesign for donation campaign
- Behavioral segmentation of subscribers
- Persuasive writing tailored to each profile
- Shipping planning according to strategic timing
- Real-time monitoring and adjustments to maximize results
- Newsletter design redesign for improved readability and enhanced visual impact
Results
- More than 340,000 $ collected in 3 months, or 113 % of the initial goal
- Newsletter open rates nearing 50% in Q1-Q3, compared to an average of less than 35% in Q1-Q3 during previous periods
- A 41% increase in the click-through rate for sent communications from Q3 to Q4
- Instagram engagement increased by 869% Q3-Q4 during the campaign
- Significant growth in the number of new donors and the level of engagement with the organization